• Customer Care
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Business Firm / Company

As a trader / firm / company if you want to trade with us. a CapsSPOT account needs to be opened. Also have a brief review on our Trade & Delivery Procedure which is mentioned below:

CapsSPOT A/c Opening Procedure:

Opening an account with CapsGold for CapsSPOT is very simple and easy. Just follow these 3 steps to get the power and access of e-trading in precious metals.

Download & Install

  • Click here to download CapsSPOT application.
  • Alternatively Call +91-40-66332499 for support on installation.
  • Find the forms at "Download Centre" & fill up all necessary forms.
  • (Note: If you already have Demo Account call +91-40-66332499 for help on how to activate trading account)

Look, Login & Feel

  • Check your email for login ID & Password for your "Demo Account"
  • Courier all the original documents to Corporate Office Address.
  • Alternatively email scanned copies to spotsupport@capsgold.com for instant activation.

Get to Action

  • Upon scrutiny of the doucments a trading account would be availed.
  • Now, login to your account and enjoy e-trading.
  • For any support on the CapsSPOT access to "Customer Support"
Trading & Delivery Mechanism


Business Forum / Company

Customers can buy/sell/place orders/cancel orders gold or silver in the following ways:

  • Through, CapsSPOT terminal
  • By, calling to the “Metal Booking Department” on+91-40-67333999

Delivery Quantity Requirement

  • Customers will get a call on their registered mobile numbers every day for “Delivery Quantity Requirement” from our “Delivery Organizing Team”.
  • Customers to inform regarding it and the same will be processed.


  • Customers can fund for their requested delivery through RTGS/NEFT/Bank Tfr.
  • Back office will credit the same to customer’s ledger accounts respectively.

Accounting & Scrutiny

  • Accounts department to raise tax invoices and tag them respectively to various locations. Alternatively customer will receive a copy of tax invoice through email.
  • Finally a scrutiny would be carried out to ensure everything is proper in place.

Metal Delivery

  • The metal would be available across “Metal Physical Delivery Locations” as listed in the website to different cities/towns respectively.
  • Customers to ensure everything is correct and take the delivery of goods.

*Customers should ensure to register 02 mobile no’s & 01 landline no. For all trades via calls
*Only through registered phone numbers trades would be undertaken.
*Trade Margins would be affected for trades done either ways.(Through CapsSPOT Terminal/Metal Booking Dept.)
*Customers should ensure to register their email id to receive copy of tax invoices.


#3-2-354, S. V. Street,
R. P Road, Secunderabad,
Telangana – 500003, India.

Mob: +91 9393992499

Fax: +91-40-66335295

Trade Hours:
10 AM – 11:30 PM (Mon - Fri)
10 AM – 2 PM (Saturday)

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